lgogoal Privacy Policy

This page describes what we collect when you use lgogoal and how we keep that data protected. We operate an online entertainment service available where local law permits, serving members across Jakarta, Surabaya, Bandung, Medan, and Semarang. Our commitment is to be transparent about your information and your rights.

We collect personal data only to deliver our sportsbook, live-dealer, slot, and esports markets. We do not sell your data to third parties. This policy outlines our practices, your choices, and how to contact us with questions.

What we collect on lgogoal

We collect your email address, phone number, and identity details (name, date of birth, address) when you open an account. We ask for this information to verify your identity and comply with local regulations. We also collect payment details—such as your DANA, e-wallet, mobile banking, or bank account information—only to process deposits and withdrawals on your behalf.

When you use lgogoal, we log your activity: which markets you view (Liga 1, Piala AFF, blackjack, Dragon Tiger, Aviator, Mobile Legends), how long you stay, and which features you use. We collect this data to improve our platform, detect fraud, and understand how our service performs.

Our servers may sit outside your jurisdiction. We use encryption and access controls to protect your data in transit and at rest. We retain your account information for as long as your account is active, and for a period after closure to meet legal obligations.

How we use your data

We use your personal information to:

• Verify your identity and prevent fraud or money laundering.
• Process your deposits via local payment, online payment, e-wallet, mobile banking, local payment, online payment, or bank transfer (e-wallet, mobile banking, local payment, online payment).
• Handle your withdrawal requests and resolve payment disputes.
• Send you account notifications, service updates, and promotional offers (if you opt in).
• Respond to your support requests and improve our customer service.
• Comply with legal and regulatory requirements in your jurisdiction.

We do not use your data to make automated decisions about your account eligibility or to profile you for marketing outside lgogoal. Your activity on our platform is used only to operate the service and detect abuse.

Third-party processors and your rights

We share your data with payment processors (to handle e-wallet, mobile banking, local payment, and bank transfers), identity-verification vendors (to confirm your details), and our hosting provider (to store and secure your account). These processors are bound by confidentiality agreements and may not use your data for their own purposes.

You have the right to request a copy of your personal data, correct inaccurate information, or ask us to delete your account and associated records (subject to legal retention periods). To exercise these rights, contact our support team. We will respond within a reasonable timeframe.

We use cookies and similar tracking technologies to remember your login, track your session, and measure how you interact with lgogoal. You can disable non-essential cookies in your browser settings; however, some features may not work without them.

Our commitment and contact

We at lgogoal take your privacy seriously. We review our practices regularly and update this policy if our data handling changes. Our services are available only where local law permits; you are responsible for verifying that your use of lgogoal complies with your jurisdiction's regulations.

If you have questions about this policy, wish to access your data, or want to report a privacy concern, contact our support team. We are committed to resolving your request promptly and fairly.

This policy was last updated in accordance with current data protection standards. We will notify you of material changes by email or by posting an updated version on this page.